PSI Senior Leadership and Board of Directors
“It’s not just our job; it’s our passion.”
Gwen Cooper joined PSI as our new Chief Executive Officer on June 1, 2020. She brings over 20 years of executive nonprofit experience in all facets of healthcare, from leading statewide voluntary health organization fundraising and advocacy platforms to serving as an executive in provider delivery systems.
Gwen most recently served as the Senior Vice President & Chief External Affairs Officer with Hosparus Health, the 19th largest hospice and palliative care provider in the nation, serving Kentucky & Indiana. Gwen led multiple teams focused on marketing, business development and policy, contributing to the organization’s 35% growth in three years. Prior to Hosparus Health, Gwen served as the Chief External Affairs Officer for Louisville’s Seven Counites Services, a $100 million Behavioral Health Organization. She also served as the President & CEO of Community Health Charities of Florida for 12 years where she represented 65 statewide voluntary health organizations in fundraising and advocacy and served as the peer elected CEO representative to the Community Health Charities of America’s National Board.
Gwen was twice nominated for the Kentucky Healthcare Advocate of the Year Award through Kentucky Medical News, was listed as Insider Louisville’s 28th most influential marketing executive in metro Louisville (out of the top 100) and recognized as one of 20 People to Know in Nonprofits by Louisville Business First.
A few of her notable accomplishments include procurement of millions of state and federal dollars to combat the opioid crisis and passage of numerous new state statues creating patient access to care in multiple states. In addition, Gwen created the first drug prescription resource card in Florida, distributing hundreds of thousands of cards throughout the state. She served on the initial Florida Medicare Part D roll-out, representing Pharma to educate Medicare beneficiaries about the new benefit. For the past several years, she has served as a founding core team member of the 12 member Louisville Healthcare CEO Council created to focus on revolutionizing healthcare for America’s aging population.
When not advocating for patients and families, Gwen can be found running, hiking, fishing and spending much of her time outdoors with her husband and youngest son. Her oldest son, along with most of her immediate family members, are serving or have served in our military.
J. Arthur Wood
Current PSI CEO J. Arthur Wood took the helm when founder Dr. Dana Kuhn, retired in April 2018. Prior to becoming the CEO Art worked alongside Dr. Kuhn for more than 15 years, shaping the patient assistance programs across the United States. Art will be retiring on July 3rd and has appreciated the opportunity to serve patients over the course of his time at PSI. “I’m looking forward to more time with family, travel, and enjoying more flexibility in my schedule. Of course, I will continue to be available as needed to work with those who need help and guidance with patient access and advocacy”, said Wood.
Michael Herbert currently holds the position of Vice-President and has been with PSI since 2005. Previous positions includeGeneral Manager, Program Manager, Director of Operations, and Director of Organizational Development. He received his BA in Business Management from Longwood University in 2004 and his MBA in 2017. Michael is experienced in training staff, developing policies and procedures, program development, managing internal operations, as well as maintaining complaint programs to assist patients in need. In his spare time he loves spending time with his family and enjoying the outdoors.
Chairman of the Board
Mr. Mula received his Bachelor of Science degree in Allied Health School of Physical Therapy from Louisiana State University Medical Center. He has served as a staff physical therapist at Baton Rouge Medical Center and currently owns his own physical therapy practice. In addition to Mr. Mula serving as our board member, he also is a member of the American Physical Therapy Association, APTA Geriatrics Division, and APTA Health Care Administration Division. He is married and has a son and a daughter.
Brian Thomas Landry
Brian is a native New Orleanian, and received a BS degree in Marketing from Louisiana State University. He served as Senior Vice President of Marketing, Public Affairs and Development for LCMC Health, a five-hospital non-profit New Orleans area healthcare system, until his retirement in January 2016. He is actively involved with St. Joseph Benedictine Abbey & Seminary College, located in southern Louisiana. Brian has served as Chairman of both the long range strategic planning committee and the department of institutional advancement, and was selected the college’s 2016 alumnus of the Year. Brian is a board member and past president of Ronald McDonald House Charities of South Louisiana, Inc., and also serves on the boards of both the Miracle League of Greater New Orleans and North Shore, which are not-for-profit organizations dedicated to providing the opportunity for kids with special needs to play baseball and other sports in organized leagues.
“ Throughout my adult life, I have been passionately involved with non-profits that serve the needs of others. I sincerely thank Gary Cross for introducing me to PSI and for nominating me to serve on its Board.”
Brian is married, and has a daughter, two sons, and six grandchildren.
Russell E. Phillips, Jr., CPA CVA MAFF
Russ is the Managing Partner of The Phillips Organization, a Certified Public Accounting and Consulting Firm located in Canton, OH. He earned his B.A. degree in Accounting from Walsh University and obtained his Certified Public Accountant’s license from the Accountancy Board of Ohio. He also holds the credentials of Certified Valuation Analysis (CVA) and Master Analyst in Financial Forensics (MAFF), with a specialty in bankruptcy, insolvency and reorganizations accredited by the National Association of Certified Valuators and Analysts (NACVA).
Russ has been married to his wife Tammy since 1982 and has two adult children. He currently serves on several local and national not-for-profit organizations and is an advocate for individuals with chronic health conditions.
Brian L. Fink, Esq.
Mr. Fink is currently the President & CEO of an Ohio-based manufacturing company. Brian holds a Master’s in Business Administration and a Juris Doctor from the University of Akron. Brian is admitted to practice in law in the State of Ohio. Brian has over 30 years of diverse experience including service on profit and non-profit boards, small business ownership, executive and operational leadership, and international business development. Brian enjoys spending time with his family, traveling, and working on his farm. Mr. Fink was introduced to Patient Services, Inc. through fellow Patient Services Board Member, Russ Phillips.
Terrie L. Glass, LCSW
Ms. Glass is a trainer, speaker, and consultant working with both public and private sector organizations. She has expertise in leadership development, communication, customer service, and team building.
Her professional experience includes serving as president of Leadership Solutions Associates, Director of Leadership Development for Zelos, LLC, adjunct faculty of Virginia Commonwealth University School of Social Work and 15 years in leadership roles at Henrico Mental Health & Developmental Services.
Her education includes receiving her MSW from Virginia Commonwealth University, a MA from the Presbyterian School of Christian Education, and BSW from Eastern Mennonite University. Ms. Glass is a member of the National Speakers Association and is a Certified Professional Speaker.